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CHAT - Tags

Live Chat 2.5

Happy holidays from the JAKWEB team.We are pleased to announce the release of the latest version of Live Chat Business, 2.5. This release contains significant new functionality. Most importantly, we are ...

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Live Chat 2.7

Live Chat 2.7 is now available via Auto Updater, Download Area or in our online shop. This is the last release before Live Chat 3 and Live Chat PHP becomes available.In this release we have fixed all bugs we ...

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Chat Style

Since version 2.3 you can choose between two chat styles.BubblesClassicNot only two styles you have also a complete style manager with live preview for both styles. You can now switch between styles, colors ...

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Custom Variables (GET)

Since version 2.3 you can send your own variables when someone opens the chat on your website.Following variables can be sent when opening a chat: Name, Email and Message for ...

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Chat Bot

With the new update to Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a Chat Bot.The Chat Bot will answer questions automatically as long there is no operator connected. You can setup unlimited ...

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Live Chat User Typing

I like how on the Client end of the Live Chat you can see when the Agent is typing. I think it would be beneficial to see when the Client is typing on the Agent end as well.

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HelpDesk Live chat button

How to add the button Live chat business button like on your demonstration site at the bottom right ?

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Live chat doesn't works

Hi Jerome,I found this product in CodeCanyon. It looks pretty cool and suitable with what we need for our company so I bought it.Unfortunatly, after installed, everything works well but the live chat system. ...

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Chat Business 2.0 not work in Firefox

Greetings,Problem1: I was confused when the new livechat business v2.0  I bought NOT APPEAR when opened with Mozilla Firefox. But only appear in google chrome .besides, I was confused as to why it could ...

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Chat does not load.

I can not get this to work for some reason.My slide_up chat box just has the neverending loading circle.I feel like I have everything as sugested in the Documentation.Please help.

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Engage Visitors with Chat

Hey, I thought I seen it once before, but I cant remember where and I cant find where to add a message so when a visitor is just on my page looking, I can push a message out to them to engage them, can you ...

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Operator Chat History - no data recorded

No data available in Operator Chat HistoryFew test chats made (visible in client history), few logs/in/out made... Still no data collected in Operators Chat HistoryAny sollutions?

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Installation Questions

Hello:I bought the live chat. Would you please install it for me?Server information removedThank you

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Hidden Live Chat

Hi Support,I setting live chat to hidden if no operator login to helpdesk system and only show when we login. This work perfect on browser but on mobile it keep showing.Appreciate your help on this.

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Operator Chat

Hi,Is it possible to pop out the operator chat window?Is it also possible to have the chat window persist? Right now it goes away if I'm chatting with another operator and navigate to another page on the ...

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Integrate Live Chat in my Website

Hello,as agreed, we bought your plugin. how to integrate your plugin on my website. how to integrate HELPDESK / LIVE CHAT on my website. for cats in the footer? How have the French to the admin panel? FEEDBACK ...

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Live Chat Compare Light + helpdesk

Hellointegrate the button here: http://www.kingoodeal.fr.fo/again possible to have the psd to editor to French.no French language file?before buy the pro versionI tested the free version little problem ...

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Helpdesk chat freezes on please wait

Hi, We bought and installed your helpdesk sollution some time ago, but never did get the chance to test it until now. When a visitor enter his/hers name, phonenumber and email and hit the Start Chat button, it ...

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Contact history unsaved data

Hello Jérôme, unfortunately the dates of historical contact and chat are not ...

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Chat Proactive

Hello there,When I want to use proactive chat seems to be a small problem.You attached images of screen:http://prntscr.com/c2ibcvhttp://prntscr.com/c2ibithttp://prntscr.com/c2ibn8Thanks.

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Twilio text alert feature

We are having problems getting Twilio to work. We are trying to receive text message alerts when someone wants to chat online. Is this possible through your plug? If so, can you please help? I can send you the ...

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Chat Engage Proactive

Hello , I'm trying to work engage proactive, but without success. I set everything right , but the chat does not start automatically conversation with the client after 2 seconds on the site .How to set this up ...

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Wildcard Proactive

I need the Chat Engage Proactive as 1 to any page of the site that the client is .For example, if I have in my website a blog system , we add about 15 posts a day , I do not need to configure page to page the ...

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Add new index template

Hello, ive been able to add a new link to the menu and want to make a new page template with content. How can this be done?I have created the hotel list file in ...

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Chat Engage Proactive

Hello , I'm still having problems with my proactive chat : 1 - right gave functionality to invite the person to a new conversation, but if the person accepts , in my administrative area, there no information ...

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Live chat embed code

I don't know why but live chat dosen't work at all...I mean the embeded code that I have placed in a page stucks to please wait and another page ( the /support ) says that there is no operator online ... I ...

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How to change standard avatar?

How do I change the standard avatar for a new user that starts the chat on my website? I see in the /files folder there is a standard.png file. I have already replaced this with my own file with the same name ...

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Mobile Phones

Odd problem. The live chat and departments all work great from a PC and a Tablet. But from a moblie phone Android (Not sure about iPhone) You can pull up the chat, put in your info and hit the Start Chat ...

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How To change the language of live chat

Hey i i am supposed to change the language of the live chat ? i use helpdesk .my backend is in english but the live chat messages and alers come in german i guess

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Live Chat Business with HelpDesk

Hello,I've 2 licenses (1 for helpdesk and another for live chat business). I understand that the live chat included in the helpdesk its a shorter version that the live chat business.So, how can I include the ...

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Facebook/G+/Twitter login

Hi,Any plans to implement social media registration/login?Thanks!

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Notes during a chat session, Answer / Text & Smilies

Good evening,When testing php chat server within a chat session I wanted to click the icon on the top right to add and save a note.I did this and wrote something in there as a test and after the first time I ...

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