FAQ - Holiday Mode - HelpDesk

FAQ - Holiday Mode - HelpDesk

02.02.2017 193


The new Holiday Mode included in HelpDesk 2.0 will set the chat offline no matter what. Very useful in combination with the available day and hours each operator can set in their profile.

When holiday mode is active it will also show a message in the dashboard to remind each operator that is set to active.

Operator panel - Settings - Settings.