FAQ

Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question? Please go to our support area and open a new ticket, we are happy to help you out.

Widget Whitelist CrossDomain

Placing the widget on a different domain than the one Live Chat 3 or HelpDesk 3 has been installed is called Cross Domain. When using a widget on different domains we have build in an extra security for your ...

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Chat Widget Options

For Live Chat 3 - Version 3.3 we have added a lot more options to the Live Chat Widgets.Plenty of new options for the chat widget and most importantaly more flexibility. Select all the configurations like show ...

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Float Button - CSS

In Live Chat 3 - Version 3.2 we added a feature to change the floating button position for each chat widget straight from the operator panel.Version 3.3 got another option to choose the position of the chat ...

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Copyright Link

After so many requests that our licenses are too expensive we changed our strategy. All our licenses are now available for a very reasonable price but will have a back link to our site and you cannot remove it ...

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SSL Certificate

All our software are ready for a SSL certificate means you can run any our software on https. To do so you will need to have a working SSL certificate installed on your server and switch our software (Live ...

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Native Push Notifications

Our native iOS and Android apps come with build in push notifications, to make it work you will need to get your free token and secret key from our Push Server. Please login with your username/email and ...

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LC3 - Widget Live Status

Within Live Chat 3.0.6 there is a new option for the client widget. It can now be set to live, means if an operator comes online the chat widget for the client side will come online as well on the client side ...

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LC3 - Super Operator

Adding another super operator is fairly easy!Please follow this steps to create another super operator:Login into your operator panel as a super operator.Go to User and click on New User.Add all necessary ...

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LC3 - Operator Permission Levels

Live Chat 3 has more than 15 permission levels for each operator. There is the super operator which is defined in the include/db.php file, this user has access to everything and cannot be deleted. Leads ...

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LCPS - Additional Operators

Since LCPS 1.0.4 operators can purchase additional operator accounts straight from their dashboard. As a site owner you will need to set the price for each additional operator in your administration panel ...

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