We often get asked for support about SMTP connections, sadly there is not much we can do about it. All the information you need will be provided from your email provider.With the newest release (from 15th of ...
You have the option to rename the folder where you access the administration and operator area.Important: When you rename the folder you cannot use the build in auto updater!Operator AreaTo rename the operator ...
We had a couple of customers with their web server behind a Proxy Server, therefore the call to our license server could not be established.To fix this issue you will need to modify the license file.Please ...
From time to time we receive a support ticket where customer cannot activate their license, it says:LICENSE SERVER IS UNAVAILABLE AT THE MOMENT, PLEASE TRY AGAINNow the message is a bit unclear because it ...
How to install our software on xampp?First of all download the xampp from the official website if not already. How you install xampp is up to you, either with the installation wizzard or just unpacking the ...
We often get asked how to embed the group chat into your own website. Yes, that this possible with an iframe but we do recommend to use the group chat button which will open the chat in a new tap or window.The ...
The live chat build into all our solutions does check every x seconds if the client has left or not. That is important otherwise the operator is talking to a client that does not exist anymore. It works the ...
All our products has an integrated Chat Bot which you can setup as you like and match your use.The Chat Bot will answer questions automatically as long there is no operator connected, means the client is ...
We have included many different colours into the operator dashboard, you have also the option to have the menu small or extended. Each operator has the option to individualize the operator panel.Simply login ...
Did you just install our Software but you cannot login? In 99% of the cases it means your site does not have a SSL Certificate installed or our software (LC3, HD3, CC3 and CD3) is not configured to make use of ...
Release date: 20.07.2022
Performance improvements and bug fixes.
Release date: 06.09.2022
Online user list fixed, library updates, bug fixes.
Release date: 12.07.2022
Massive performance boost, improved email to ticket and more.
Release date: 26.09.2022
More options for your clients and bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
