Our build in Auto updater will perform an automatic update to the latest version with a click.However on some server it get stuck on 65% and it does not go any further. This is not an Auto Updater Error, it is ...
The new cookie law is already set on certain browsers but don't worry our software is up to date and ready for it.However there are certain servers that are not ready for the new cookie law. Should your chat ...
The build in Chat Bot on all our products is to keep the customer busy until a operator joins the chat. It is not an offline chat bot.It is fairly simple how to start with the chat bot, here we will explain it ...
On all our software the client can upload attachments if you allow so. This is how you allow it.There is an option in your main settings to allow file sharing for the client as standard.Or you can allow ...
You can change the colour and sidebar style with each of our software. Please go to your operator profile and look for following options:Enjoy small and big sidebar plus various theme colours already build ...
We have many options how to display the live support chat on all our solutions. Each of our software has a build in live support chat with at least 4 templates which each has many different ways how to display ...
Secure File sharing is build in with all our solutions. That means you can upload files and images with Live Chat 3, HelpDesk 3, Cloud Desk 3 and Cloud Chat 3. Not only you as an operator also your clients, ...
We get quite a few questions about license verification. Please make sure you have your license ready when installing our software.Sometimes you enter the correct license code and username but you will be ...
We often get contacted if we have integrated our professional Solutions with Social Platforms. The short answer is no and there is a good reason.Our software has been developed to provide professional support ...
In case the chat widget does not appear and you have already whitelisted the url, it could be a problem with the apache settings itself.In this case please open browser console on the site you have placed the ...
Release date: 29.09.2020
Improved Email Settings, SameSite cookie and new App.
Release date: 22.09.2020
Many new features, bug fixes and performance improvements.
Release date: 10.09.2020
Prevent double ticket answers, SameSite cookie and other fixes.
Release date: 10.09.2020
SameSite cookie improved, all reported and found bugs fixed.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
