In all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...
On some Nginx installations the config file does not allow loading the chat widget on the website. Should that be the case even if you have whitelisted the domain you will need to edit the nginx config ...
With the new release of HelpDesk 3, Live Chat 3 and Cloud Chat 3 we have build in WhatsApp Chat. This gives you a whole new possibility to let your customer connect with you by WhatsApp by not knowing your ...
We receive many support tickets about our build in Push Notifications service in combination with our native iOS and Android apps.First it is important you register an account with us and add your purchase ...
All areas of our software are template based, that makes it very easy for your to create your own look.For the client chat there is a folder called package, inside you will find the templates for the client ...
Lately we receive so many support questions that the Live Chat is not showing on the website. Let us explain what can cause it.First and Important: Your chat installation (operator) need to be SSL protected if ...
Black list Url's is a simple feature to hide the chat on certain pages. Let's say you don't want to show the chat on a particular page, just copy and paste that URL and create a new entry in your operator ...
With the latest version of our app and the latest version of our Live Chat 3, HelpDesk 3 and Cloud Chat 3 it is possible to have your own custom background on the app, plus your custom title too.Important is ...
All our support and sale software come with default avatars for the live support chat. However it might not suit your business or design, for that we have created a lot of avatar packages.You will find them in ...
Release date: 31.08.2018
WhatsApp fix and various small bug fixes.
Release date: 21.09.2018
Bug fixes and performance improvements.
Release date: 16.09.2018
Added a search into the client support area, bug fixes.
Release date: coming soon...
The first professional and fully SaaS HelpDesk solution.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.8 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
