FAQ - Cloud Chat 3

Cloud Chat 3 - SignUp Form

With the release of Cloud Chat 3 - Version 2.5 we have build in the new sign up form.You can of course implement the sign up form in your own website in case you don't want to use the build in sign up form. ...

Read more

Cloud Chat 3 - Shop / Subscriptions

With the new release of Cloud Chat 3, we have made an independent shop page for your customers.The shop page will give your customers the option to see their purchases, buy new packages, cancel subscriptions, ...

Read more

Group Chat - 256bit Encrypted

With the new version for Cloud Chat 3 we have built in the long awaited Group Chat. With the group chat feature we have taken it to the next nevel and encrypt all messages with a strong 256bit encryption.The ...

Read more

2checkout - IPN settings

With the release of Cloud Chat 3 - Version 2.4 we have integrated 2checkout as a new payment gateway. This has been requested many times from our customers where Stripe and Paypal is not available or not a ...

Read more

CloudChat 3 - Old SignUp Form

We get asked a lot how to put the signup form on a different page or your own website. That is fairly easy and you will need following code and one javascript file on your page.<h2 ...

Read more

Paypal IPN

When using Paypal as a payment gateway please make sure you activate IPN in your Paypal account.What IPN is and how to activate can be found on the Paypal Website: Paypal IPN.

Read more

Setup LiveChat 3 or HelpDesk 3 within CloudChat 3

With the new update of CloudChat 3 we have build in a easy way to manage isolated LiveChat 3 and HelpDesk 3 installations. Now manage everything from your CloudChat 3 - Administration panel.Fresh ...

Read more

Sign Up does not work

Cloud Chat 3 has many features one of them is to have different locations. Important here is the ID of the location it should the same in your sign up form.First make sure you have set the location correctly ...

Read more

Payment packages not shown

In Cloud Chat 3 you have the option to create unlimited payment packages for your clients. We received a lot of questions why they are not showing, here are the possible causes: You are logged in as a super ...

Read more

Location Setup

The location setup is very important in Cloud Chat 3 - Administration. Before you clients can register you will need to setup the database connection to your chat server.Please login into your administration ...

Read more