FAQ - General

Database and Password Hash

Installing our software is very simple and the installation wizard will guide you through in only two steps.Important information about the include/db.php file. Please open this file in any text or php ...

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Full Site Domain

Design or website is not working correctly when pointing to the admin/operators panel! Please define your url in the include/db.php:// Define your site url, for example: ...

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Auto Updater

All our software have an implemented Auto Updater the easiset way to keep your software up to date. With any of our license you have access to lifetime updates and update your software the same way as you ...

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Blank Page

Should you get a blank page after uploading all files to your server and calling the installation wizard, something went obviously wrong but php error output is disabled by your host.Please refer to your ...

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WordPress, Prestashop, Joomla and Co.

Does Live Chat 3, Live Chat Business and HelpDesk work with WordPress, Joomla, Prestashop or any other software that creates a website or shop?Yes, Live Chat 3, Business and HelpDesk will work with any website ...

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