FAQ

Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question? Please go to our support area and open a new ticket, we are happy to help you out.

Embed Code - Live Chat 3

With Live Chat 3 there is only one embed code that will never change again. All settings are made within the operator panel and are immediately available on your website.It has been designed to run on pure ...

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Push Notifications via Pushover

With the latest release of Live Chat, Live Chat PHP Server and HelpDesk we have integrated push notifications via Pushover. Pushover has like us a very fair pricing policy, they want 5 USD one time fee and ...

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Mobile Apps - Live Chat PHP Server

Live Chat PHP Server has been build and designed for mobile devices, therefore you don't need a native application as it works perfect without.Native mobile apps for iOS and Android are now available, read ...

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Payment Gateways - Live Chat PHP Server

Live Chat PHP Server included two payment gateways at this moment, you will need at least one account either with Paypal or Stripe.StripeStripe does accept all major credit cards.PaypalPaypal accepts payments ...

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One license - Cloud Chat 3

One license includes Live Chat PHP (single Operator), Sign Up page, Administration panel and an included support/news system will not stop your business from growing. The license is licensed to you (Domain). ...

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Custom Design - Live Chat PHP Server

We have designed the sign up page with pure HTML and Javascript, all back end checks can be integrated in any page or design.Custom design service is available, please contact us with as much details as ...

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Installation - Cloud Chat 3

Installation service is included in the purchase price, please make sure your server meets the minimum requirements. Self installation is possible, however a bit more advanced that's why we included the ...

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Minimum Requirements Server

With Live Chat PHP Hosted we offer one of the first fully automated self-hosted live chat solution on the market. The minimum requirements for Live Chat PHP Hosted is as follow:Minimum Requirements VPS ...

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HelpDesk - Web Project SMTP / Mail()

Since HelpDesk 1.9 each Web Project can have his own SMTP connection. Web project A will receive and send emails from address A, Web project B will receive and send emails from the email address B.You can ...

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HelpDesk - Web Project Redirect

Since HelpDesk 1.9 you can also forward the customer to another web project with GET instead of POST. That way you can create buttons the user can click to change the web project.Example with Mod ...

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