FAQ

Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question? Please go to our support area and open a new ticket, we are happy to help you out.

Mobile Apps - Live Chat PHP Server

Live Chat PHP Server has been build and designed for mobile devices, therefore you don't need a native application as it works perfect without. Native mobile apps for iOS and Android are now available, read ...

Read more

Payment Gateways - Live Chat PHP Server

Live Chat PHP Server included two payment gateways at this moment, you will need at least one account either with Paypal or Stripe. Stripe Stripe does accept all major credit cards. Paypal Paypal accepts ...

Read more

One license - Live Chat PHP Server

One license includes Live Chat PHP (single Operator), Sign Up page, Administration panel plus 1 unlimited license for Live Chat 3 (unlimited on same domain) Server will not stop your business from growing. The ...

Read more

Custom Design - Live Chat PHP Server

We have designed the sign up page with pure HTML and Javascript, all back end checks can be integrated in any page or design. Custom design service is available, please contact us with as much details as ...

Read more

Installation - Live Chat PHP Server

Installation service is included in the purchase price, please make sure your server meets the minimum requirements. Self installation is possible, however a bit more advanced that's why we included the ...

Read more

Minimum Requirements Server

With Live Chat PHP Hosted we offer one of the first fully automated self-hosted live chat solution on the market. The minimum requirements for Live Chat PHP Hosted is as follow: Minimum Requirements VPS Server ...

Read more

HelpDesk - Web Project SMTP / Mail()

Since HelpDesk 1.9 each Web Project can have his own SMTP connection. Web project A will receive and send emails from address A, Web project B will receive and send emails from the email address B. You can ...

Read more

HelpDesk - Web Project Redirect

Since HelpDesk 1.9 you can also forward the customer to another web project with GET instead of POST. That way you can create buttons the user can click to change the web project. Example with Mod Rewrite ...

Read more

Setup Live Chat Profile

In this article we will guide your through the setup of your personal profile. Please login with your operator account and go to Edit Profile. Most settings should be clear however let us explain the one that ...

Read more

Heartbeat - Client control

Live Chat Business does check every x seconds if the client has left or not. That is important otherwise the operator is talking to a client that does not exist anymore. It works the same way the other way ...

Read more