FAQ

Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question? Please go to our support area and open a new ticket, we are happy to help you out.

LC3 - Widget Live Status

Within Live Chat 3.0.6 there is a new option for the client widget. It can now be set to live, means if an operator comes online the chat widget for the client side will come online as well on the client side ...

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LC3 - Super Operator

Adding another super operator is fairly easy!Please follow this steps to create another super operator:Login into your operator panel as a super operator.Go to User and click on New User.Add all necessary ...

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LC3 - Operator Permission Levels

Live Chat 3 has more than 15 permission levels for each operator. There is the super operator which is defined in the include/db.php file, this user has access to everything and cannot be deleted. Leads ...

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LCPS - Additional Operators

Since LCPS 1.0.4 operators can purchase additional operator accounts straight from their dashboard. As a site owner you will need to set the price for each additional operator in your administration panel ...

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Customize LCPS

When you purchase Live Chat PHP Server for sure you like to make it individual to suit your business. We have made it very simple for you to change text and images within LCPS.The complete dashboard text is ...

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Auto ProActive - Engage Customers

HelpDesk 3, Live Chat 3 and Cloud Chat 3 has a very smart built in auto engage feature. You don't need to sit in front of your computer and invite your website visitors manually (you can of course it is also ...

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Chat Widget and Styles

Live Chat 3 and Live Chat PHP Server has an integrated chat widget and chat style wysiwyg editor. Simply change the look and feel for your chat widgets in your operator panel.You can also control your buttons ...

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Native App (Android and IOS)

Native apps are here! After hard work and quite a long process the native apps are finally available.You can download the app from the Google Play and App Store for free, connecting to your very own Live Chat ...

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Technical Support

Technical support period is activated starting from the day of the license purchase (when purchased in our online shop). You can ask an unlimited number of questions during the support period.Support ...

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Maximum upload size for File- and Imagemanager

The built in file- and image manager has an upload limit of 1MB. You can change that if your server also supports more than that in the config file.You will need to modify following file: ...

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