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CLOUD-DESK-3 - Tags

Cloud Desk 3

Cloud Desk 3 - Fully SaaS Start your own professional HelpDesk Business Run your own HelpDesk ...

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6 Month Support

Important for all our Envato customers you can purchase the support extension also with Envato, no different. Extend your support for Live Chat 3, HelpDesk 3, Cloud Desk 3 or Cloud Chat 3 for another 6 Month.

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Desktop Apps

Desktop Apps: Points to your Live Chat 3, HelpDesk 3, Cloud Chat 3 or Cloud Desk 3 installation Your Logo / Icon Windows 7 and up MacOS LinuxOSBecause they are specially made for you with your ...

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Cloud Desk 3

You have asked for! You have been waiting for! We haven been working on it! It is now available for you to try!Cloud Desk 3 - The fully professional SaaS HelpDesk and Live Support PlatformWe have been working ...

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New Release / August 2019

First we want to say thank you for all reports we have received over our summer time. Without you it is not possible to continuously improve the software and add new features.We recommend to update to the ...

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Cloud Desk 3 - Version 1.0.7

Happy March, we have just released a new Version for Cloud Desk 3. We want to say thank again for all the reports we have received over the last 30 days. Without you it is not possible to continuously improve ...

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Cloud Desk 3 - Version 1.1

Cloud Desk 3 in Version 1.1 is now available!!! We have been working hard, released beta versions and now it is ready to rock in Gold!We have been redesigned everything and have implemented all your ...

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CloudDesk 3 - Minimum Requirements

With CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...

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CloudDesk 3 - SignUp Page

CloudDesk 3 signup form explained in the front end back end. How does it look like:What you need to editAfter purchasing and installing CloudDesk 3 on your server you will need to edit a few things on the ...

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Manual Engage Visitors

In all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...

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Paypal IPN

When using Paypal as a payment gateway please make sure you activate IPN in your Paypal account.What IPN is and how to activate can be found on the Paypal Website: Paypal IPN.

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Cloud Desk 3 - API for Clients

CloudDesk 3 has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...

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SITE_SUBFOLDER

You can install Cloud Desk 3 live support server in a subfolder for your clients without any issues. To do so you will need to add the correct value for SITE_SUBFOLDER in your include/db.php ...

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Auto Update Errors

Our build in Auto Updater gives you the possibility to update your JAKWEB Software with a click. What do you need to know about Auto Updater.Auto Updater needs to have at least: cUrl file_get_contents ...

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Change or Remove Copyright

How to change or remove the visible copyright notice in Cloud Desk 3.First of all please read carefully our license agreement if you not have already.To remove the visible copyright notice in the operater, ...

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Customise Cloud Desk 3

When you purchase Cloud Desk 3 we provide everything you need, but of course you will make it look like it is your own. We have made it very simple for you to change text and images within CD3.The language ...

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Secure File Upload with Cloud Desk 3

Cloud Desk 3 has a complete file sharing feature built in.Now that is great YEAHHHHH, but also a big security risk if used wrong. Therefore we really suggest to use a folder outside the web root which is not ...

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License Verification

We get quite a few questions about license verification. Please make sure you have your license ready when installing our software.Sometimes you enter the correct license code and username but you will be ...

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File Upload - File Type

Secure File sharing is build in with all our solutions. That means you can upload files and images with Live Chat 3, HelpDesk 3, Cloud Desk 3 and Cloud Chat 3. Not only you as an operator also your clients, ...

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Pre Set FAQ or Support Category when Embed

With the release of HelpDesk 3 - Version 3.5.5 you can now set a category ID within the FAQ and Support embed code.The embed code has received a new var called catID.w.lcjUrl = u; w.catID = '';Now you can set ...

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Setup Live Chat 3 or HelpDesk 3 in Cloud Desk 3

Cloud Desk 3 has the option to manage isolated Live Chat 3 and HelpDesk 3 installations. This way you can offer your clients a isolated Live Chat 3 or HelpDesk 3 area for their own.Fresh InstallationHow it ...

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Location Setup / Different Countries

One license includes Cloud Desk 3, Sign Up page, Administration panel and an included support/news system. The license is licensed to you (Domain). You can run Cloud Desk 3 on your selected domain (changing ...

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Client Settings - Translations

With the new release of Cloud Desk 3 - Version 1.0.9 above you can now setup the client standard options and translations easily via your Administration Panel.The new option can be found in your administration ...

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How to Start with the Chat Bot

The build in Chat Bot on all our products is to keep the customer busy until a operator joins the chat. It is not an offline chat bot.It is fairly simple how to start with the chat bot, here we will explain it ...

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Group Chat - 256bit Encrypted in Files and Database

With the new version for Cloud Desk 3 we have built in the long awaited Group Chat. With the group chat feature we have taken it to the next nevel and encrypt all messages with a strong 256bit encryption.The ...

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