FAQ - Pre Set FAQ or Support Category when Embed

Pre Set FAQ or Support Category when Embed

19.05.2020 26


With the release of HelpDesk 3 - Version 3.5.5 you can now set a category ID within the FAQ and Support embed code.

The embed code has received a new var called catID.

w.lcjUrl = u; w.catID = '';

Now you can set any of your category ID into the embed code and it will load the category instead of the main view.

For Example

w.lcjUrl = u; w.catID = '1';

It will load the FAQ with the Category ID 1 or preselect the support area with the deparment ID 1.