Tags

SUPPORT - Tags

Cloud Desk 3

Cloud Desk 3 - Fully SaaS Start your own professional HelpDesk Business Run your own HelpDesk ...

Read more

Modifications

Custom modification service includes:All services you like regarding web stuffBased per hour

Read more

Live Chat 3

Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 ...

Read more

HelpDesk

The all in one solution contains: live chat with engage customers, auto responds, SMS service, departments, chat to support ticket. Support ticket system with email piping, attachments, cron jobs, unlimited ...

Read more

HelpDesk 3

The complete support solution for your website visitors, the best way to help your customers. Don’t make your customers leave frustrated, get HelpDesk 3 today.HelpDesk 3 works with all websites, HTML, PHP, ...

Read more

12 Month Support

Important for all our Envato customers you can purchase the support extension also with Envato. Here we do offer 12 Month instead of 6 Month Support Access, for the same price. Extend your support for Live ...

Read more

HelpDesk

Helpdesk solution with support tickets, FAQ, live chat, client management, unlimited projects, departments and operators. Latest Version 2.0.2

Read more

HelpDesk 3

The next generation support solution is now available. Modern, fast and clean design fully mobile optimised runs on all devices. Latest Version 4.1.1

Read more

30 Days Support

After selling a dozen licenses with our new license strategy we had to change it slightly, means you get more now.We have now included 30 days support through our support tickets. In 99% of the support ...

Read more

Best Live Chat Software

Live Chat for your website is a must if you like to offer first class support or answer pre sales questions. All online shop owners know that customers don't read or even watching videos is sometimes too much ...

Read more

HelpDesk 1.5

The little things that makes life easier.This update is all about little features and improvements in code and security. Please check the change log below.Change Log News are not limited to only show three ...

Read more

HelpDesk 3 - Beta

HelpDesk 3 is now in Beta. It takes us a bit longer than expected but a public version will be available soon!At this moment we can provide a few screenshots from the operator and client side. The features are ...

Read more

HelpDesk 3 - Silver

Welcome to HelpDesk 3We are proud to announce the silver release* of HelpDesk 3, a complete support solution that will make your life much easier.Features Easy Installation Department(s) Support Tickets ...

Read more

5 reasons why you need a live support chat

Do you want to expand your online business? Then the best thing you can do is to add live support chat. This is a features that can bring in front lots of untapped potential for your website. Plus, there are ...

Read more

Email to Ticket / Pipe

Removed in HelpDesk Version 1.9, please use PHP Imap.With HelpDesk it is possible to convert emails to tickets. With each server control panel the setup is slightly different, however within HelpDesk the setup ...

Read more

Technical Support

Technical support period is activated starting from the day of the license purchase (when purchased in our online shop). You can ask an unlimited number of questions during the support period.Support ...

Read more

Embed Support / FAQ

With HelpDesk 3 you cannot only add a live chat button to your website (outside HelpDesk) you can also embed (add) the support and or faq area to your website.Go to your operator panel - chat widget (<>) ...

Read more

Client Chat - Template

All areas of our software are template based, that makes it very easy for your to create your own look.For the client chat there is a folder called package, inside you will find the templates for the client ...

Read more

Support Department - Predefined Content

With the release of HelpDesk 3 - Version 3.5.5 you can now set for each department a predefined content for your clients to help them providing the correct information.In your back end when you click on Edit - ...

Read more

Support Ticket - Handling Response Time

With HelpDesk 3 you can choose how to run and manage the support response time. You can either work on a classic system or with due dates.The classic system will show the tickets sorted by date and you can ...

Read more

Change Standard URLs

HelpDesk 3 comes with predefined URL's for the blog, support, faq, search, client area and standard contact form.This can be changed of course. Open your include/db.php file and find:define('JAK_CLIENT_URL', ...

Read more

Main Page Template

I think I've looked in the FAQs and could not find any pubslishing on this topic, forgive me if I have overlooked. But I am seeking guidance on changing the home page template that's used with the Help Desk ...

Read more

Ticket Attachements

Ok, so when creating a ticket for admin, it says I will be able to add attachments later, yet, I do not see where I am able to do this: screenshot link removedCan you please instruct? this is a High Necessity ...

Read more

Top Header Support Link Menu

Hi Support,Which file should I edit to change the top header support menu?Here is the screenshot:http://postimg.org/image/7k7383qkh/I plan to change either menu Ninjas Support or home to my shoppimg page. I ...

Read more

Sous l'accueil

Hello,a simple questionin admin panelText Front / Under Homebuttonsthe link ? correctchat: /index.php?p=chatSupport: /index.php?p=supportfaq: /index.php?p=faqthank you

Read more

the settings that you recommend?

Hello, how are youNow we will begin working with your software.the settings that you recommend?1) We have noticed, have can validate phone number with lettersin place of the figuresit bugthank you

Read more

installing issue

I tried to install the software as per your support instruction from the manual but it is showing server error , please help to resolve the issue..

Read more

support please cms

Me puede ayudar estoy trabajando en local, no puedo subir su script a producción en remoto si este no funciona correctamente, le pido por favor que me ayude y si no le ruego me devuelva mi dinero gracias. ...

Read more
28 result(s) were found.