Support Tickets - Chat does not load.

Chat does not load.

Live Chat 10.03.2016 567 Support Status: Closed Solution: Yes 2deez


I can not get this to work for some reason.

My slide_up chat box just has the neverending loading circle.

I feel like I have everything as sugested in the Documentation.

Please help.


Replies (3)

  • avatar Jerome

    Thank you for opening a support ticket.

    Please check the full site domain in your db.php: https://www.jakweb.ch/faq/a/98/full-site-domain and if that is OK, please also make sure $_SESSIONS are working on your server.

    Should nothing help, please send me FTP and Operator access to your installation with following form: https://www.jakweb.ch/access-form

    10.03.2016 0
  • avatar 2deez

    I do appologize brother. My problem was the fact that I had SSL "https" on my site but I did not have that set in the setting section of the Operator. That you for you response.

    11.03.2016 0
  • avatar Jerome

    Thank you for your feedback.

    *** Ticket closed ***

    11.03.2016 0