Support Tickets - Hidden Live Chat

Hidden Live Chat

HelpDesk 11.05.2016 543 Support Status: Closed Solution: Yes nawar


Hi Support,

I setting live chat to hidden if no operator login to helpdesk system and only show when we login. This work perfect on browser but on mobile it keep showing.

Appreciate your help on this.


Replies (3)

  • avatar Jerome

    Thank you very much for your report, we will run some tests and get back to you asap.

    11.05.2016 0
  • avatar Jerome

    We have tested all scenarios and if button to slide up is chosen the button (img) does not hide when offline. All others are working fine.

    This bug has been fixed and will be available within the next release.

    Thanks again for the report.

    11.05.2016 0
  • avatar nawar

    Thanks jerome.

    11.05.2016 0