HelpDesk

imac-helpdesk
Complete

What is HelpDesk

The complete support solution.

Support Tickets, Frequently asked questions database, Live Chat, Client Management and all is working together how they should.

PHP imap email to tickets, Auto Engage for Live Chat, Web Projects serve all your projects under one installation, unlimited operators, departments, tickets, chats, clients ...

Each section can be embed into your website, operator and client dashboard and on top of that it is all mobile optimised.

Screenshots

Customer support the complete way

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Main Features

Professional support tickets, Frequently asked questions (FAQ), Client management, Live chat, Push, Email and SMS notifications with Twilio/Plivo/Nexmo, Unlimited operators, Five operator permission level, Operator private and public chat, Operator chat logs, AJAX, jQuery, Bootstrap 3, HTML5, CSS3 valid, Clean and neutral design, fast and secure.

Multi Language

English, German, Spanish, French, Greek, Portuguese, Brazilian Portuguese, Dutch, Swedish and Turkish are already included. HelpDesk does support Left to Right and Right to Left. Translate HelpDesk into your own native language in less then one hour, simply translate two language files and you are good to go.

ipad pro with HelpDesk 2
HelpDesk 2 - Stand alone

The complete way to help your customers

The all in one solution contains: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system with email php imap, attachments, cron jobs, unlimited departments and operators.

Mobile

Today, what would be a software without mobile support? All our softwares are build with the famous and latest Bootstrap framework, but not just that all have been optimised to run on mobile devices, smart menus and other modifications so it works like an app, but without an installation!

More

Frequently Asked Questions database with unlimited categories and web projects. Client management with integrated api for easy integration into your current website. Everything can be embed into your website with just copy/paste a provided code from your personal operator console.

Buy Now

Pre Sales Questions, Purchase, Contact and Support

We have one of the best rated support on the market and should you run into problems we are always here to help you out.

Should you have any pre sales questions, please start a chat with use. In case we are offline please use our contact page.

Start increase your sales and customer satisfaction with your own Live Chat 3 License.

For customer support, please use our support area. The guaranteed way for quick help.