Support Tickets - HelpDesk

ID: 710 Status: Open

Schedule answer to tickets (for helpdesk 3.0 idea)

Hello,I would like to see in future release of helpdesk a way to schedule answer tickets. For ...

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ID: 705 Status: Open

IMAP not deleting from the server

Good morning Jerome,My helpdesk is capturing emails correctly, but it is not deleting from the ...

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ID: 694 Status: Closed

Helpdesk Live chat Knob keeps loading after page refresh or redirect.

Hi Guys, I have installed sucessfully the live chat, and everything works fine. But once the page ...

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ID: 679 Status: Closed

Error 1.6 update helpdesk

Hello, I was trying to update from 1.5 to 1.6 but keep having this error : Fatal error: Call to ...

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ID: 678 Status: Closed

Open Connect or Login from another app

Hello, we`re trying to connect from another father application where this Helpdesk and Chat give ...

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ID: 677 Status: Open

session expires in the backend

Hello, is there a way I can extend or eliminate the session expire in the backend? The problem is: ...

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ID: 673 Status: Closed

Variables do not work

Good morning JeromeI changed the front texts and used {cname} and it works fine, but {subject} and ...

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ID: 661 Status: Closed

ticket imap

Because when upgrading to version 2.0 the tickets are no longer opened by imap?

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ID: 657 Status: Closed

Error CSS in Wordpress

Good afternoon JeromeI installed version 2.0 without doing update, I made a new installation. The ...

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