Support Tickets - i wan to open ticket system using Customer phone number thru URL

i wan to open ticket system using Customer phone number thru URL

HelpDesk 20.06.2017 77 Support Status: Closed Solution: Yes kemamurali


http://help.eurotelia.com/operator/index.php?p=clients=phonenumber

and tickets opend releated to this phone number how can i do it ?

using URL 

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