Support Tickets - too many tickets opend with this error how to block this ?

too many tickets opend with this error how to block this ?

HelpDesk 19.05.2017 77 Support Status: Closed Solution: Yes kemamurali


[#1444] PHP IMAP ErrorFollowing error occured when trying to connect to the mailbox , with username : Can not authenticate to IMAP server: [CLOSED] IMAP connection broken (authenticate)
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