HelpDesk 02.11.2016 2433 Support Status: Closed Solution: Yes jesusdelagarza
Hello,
I've 2 licenses (1 for helpdesk and another for live chat business). I understand that the live chat included in the helpdesk its a shorter version that the live chat business.
So, how can I include the live chat business to work with helpdesk?
Thanks for helping me and/or pointing me to the right or proper configuration/installaition instructions.
Jesus
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 02.04.2024
Improved ChatGPT, File upload better security, front end editor.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Good Morning,
thank you for your opening a ticket with us.
Short answer you can't. Live Chat in HelpDesk is to 98% identical to Live Chat Business 2.7. With the next update of HelpDesk 1.9 we will go to almost 100%.
Because Live Chat for HelpDesk is integrated in a way that it works with the clients and tickets together you can just replace files, the whole thing would not work anymore.
Thank you for your understanding and patience for the next HelpDesk release 1.9.
When are you plaing to lunch the new help desk version?
Thanks
We never publish release dates.
Thank you for your understanding.
HelpDesk 1.9 will be available Monday.
Thank you for your patience.