Support Tickets - Update Live Chat 2 for Live Chat 3

Update Live Chat 2 for Live Chat 3

Live Chat 3 13.04.2017 151 Support Status: Closed Solution: Yes bruno


Hello, I did not find anything talking about update from version 2 to 3. Is this possible? If yes do you have any material to guide the update? If not, how would you migrate to 3 without losing your call history in version 2? Would it be possible to import only the service history from version 2 to 3?


Replies (1)

  • avatar Jerome

    Good Morning

    Yes, you can upgrade to Live Chat 3 and keep all your data.

    Please read the update manual carefully. Important as always is a up to date backup.

    https://www.jakweb.ch/blog/a/72/live-chat-3

    14.04.2017 0