This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.
In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.
Hello,We have an issue with creating ticket .User registered for the first time and submitted ...
Hi - the update to 3.01 seems to be working better than 3.0 but I have noticed the log files are ...
Hi Jerome and my best wishes to you for 2017!I experience a few issues.For example:CSS file: I ...
Hi. I bought LiveChat Business from CodeCanyon in 2015-12-29. I have a Item Purchase Code and I ...
After install, click on admin and login then it goes to home page and can't access admin page. just ...
Followed your instructions to perform the manual update to 3.01 but the maintenance is still ...
We had a problem that the system registers new users after first ticket even after updating to ...
Hello Jakweb team,In regards to helpdesk. I seem to manage it for the bugs I encountered, when I ...
I create 1st client account and they are look normal. It has live chat and support ticket. But the ...
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
