Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 665 Status: Closed

CMS - frontend build menu

Hi Jerome,CMS uses build menu in function.php  - ' jak_build_menu () '.this menu have only one ...

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ID: 662 Status: Closed

Can’t achieve last step of installation wizard

Hello,Please note that the followings were done on a remote server ; with domain name that I only ...

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ID: 661 Status: Closed

ticket imap

Because when upgrading to version 2.0 the tickets are no longer opened by imap?

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ID: 658 Status: Closed

Plugin forum

Hello,Do you plan to create a forum plugin?For the new version?Thank you

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ID: 657 Status: Closed

Error CSS in Wordpress

Good afternoon JeromeI installed version 2.0 without doing update, I made a new installation. The ...

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ID: 656 Status: Closed

https:// domain problem

Hello,I install my script to my http:// domain.When I add my widget code to my https:// site not ...

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ID: 653 Status: Closed

Best Button for Mobile Browsers

Hello,On desktop computers the livechat works perfect, the icons are perfectly set on the left side ...

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ID: 650 Status: Closed

Customers can not respond

When a client opens a ticket and wants to add comments, the window is opened but clicking on send ...

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ID: 643 Status: Closed

E-mail IMAP

Jerome,How do I view received emails for IMAP email configured?Thanks

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