Support Tickets - Error CSS in Wordpress

Error CSS in Wordpress

HelpDesk 05.02.2017 194 Support Status: Closed Solution: Yes digisac


Good afternoon Jerome

I installed version 2.0 without doing update, I made a new installation. The CHAT is working, but in Wordpress the button after clicking it, it is not very good

Http://www.sacplus.com.br/

How to fix this?

Thank you


Replies (7)

  • avatar Jerome

    That is very rare, but your stylesheet for the wordpress template is using the exact same class as the Live Chat Slide Up stylesheet.

    I see you have pasted the slide_up.css on top of your header.php file, please try to paste right before the closing head tag, it might go away after that.

    05.02.2017 0
  • avatar digisac

    Remains the same

    05.02.2017 0
  • avatar Jerome

    That is a bummer.

    You will need to rename the header class in your template or in the live chat stylesheet file and embed code.

    Go to your embed code you have pasted into the website and find the class header rename it to something unique lcheader for example.

    Open the slide_up.css file and find all .header classes and rename it to .lcheader.

    That should work.

    05.02.2017 0
  • avatar digisac

    Okay, I'm not an expert, but I'll try

    Jerome,

    I need to show my partners the version with admin to register companies, are you able to generate a demo script for me to install on my server and get the purchase approval? I need no more than 3 or a week of testing for them

    Thanks

    05.02.2017 0
  • avatar Jerome

    Sorry, I do not understand which version you mean?!

    05.02.2017 0
  • avatar digisac

    Live Chat PHP Server

    05.02.2017 0
  • avatar Jerome

    There is a complete demo here: https://www.jakweb.ch/demos

    05.02.2017 0