Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 641 Status: Closed

Button in WordPress

Good MorningI would like to ask a question. Our server where HelpDesk is installed is ...

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ID: 638 Status: Closed

HelpDesk

I think I got the wrong script. I would like to have livechat embedded and this script does not ...

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ID: 637 Status: Closed

Standard projects after register - Not working

After selecting all projects for field: Standard projects after register and then Saving it...after ...

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ID: 632 Status: Closed

Responsive

Hi Jerome,So far my website look just perfect in every screens size, except for the slider, it ...

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ID: 627 Status: Closed

All clients see all tickets?

Hi,Great tool, thanks!Is it possible for clients to see all tickets, as you have on your site?Thanks

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ID: 625 Status: Closed

Contact form

Hello,How to add a link in the contact formNew field with a check box and optionI read it and ...

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ID: 624 Status: Closed

CMS - Heat Map

Hi Jerome,how work Heat Map in CMS? Whera can I display this map please?

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ID: 622 Status: Open

Random department

Minha empresa tem vários atendentes, então eu criei um departamento para cada um dos atendentes, ...

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ID: 620 Status: Closed

Client upload attachment after creating ticket

Does helpdesk system has option to allow user to send attachment after ticket created? I found out ...

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