Support Tickets - All clients see all tickets?

All clients see all tickets?

HelpDesk 15.01.2017 754 Support Status: Closed Solution: Yes ripcord

Hi,

Great tool, thanks!

Is it possible for clients to see all tickets, as you have on your site?

Thanks

Replies (1)

Jerome

Good Morning,
Thank you for your purchase. Please note that licenses from Envato come without support, you can purchase support access here: https://www.jakweb.ch/shop/i/1/support-access
Within version 1.9 it is not possible to have public tickets, we will integrate such features in the next major version.
Again thank you for your purchase and have a great day.
Jérôme

16.01.2017 0

clients tickets helpdesk

Client upload attachment after creating ticket Standard projects after register - Not working

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