Support Tickets - All clients see all tickets?

All clients see all tickets?

HelpDesk 15.01.2017 257 Support Status: Closed Solution: Yes ripcord


Hi,

Great tool, thanks!

Is it possible for clients to see all tickets, as you have on your site?

Thanks


Replies (1)

  • avatar Jerome

    Good Morning,

    Thank you for your purchase. Please note that licenses from Envato come without support, you can purchase support access here: https://www.jakweb.ch/shop/i/1/support-access

    Within version 1.9 it is not possible to have public tickets, we will integrate such features in the next major version.

    Again thank you for your purchase and have a great day.

    Jérôme

    16.01.2017 0