HelpDesk 15.01.2017 853 Support Status: Closed Solution: Yes ripcord
Hi,
Great tool, thanks!
Is it possible for clients to see all tickets, as you have on your site?
Thanks
Good Morning,
Thank you for your purchase. Please note that licenses from Envato come without support, you can purchase support access here: https://www.jakweb.ch/shop/i/1/support-access
Within version 1.9 it is not possible to have public tickets, we will integrate such features in the next major version.
Again thank you for your purchase and have a great day.
Jérôme
Release date: 07.09.2019
Reset business hours, updated all libraries and fixed all known bugs.
Release date: 31.10.2019
Improved the chat widget and fixed various bugs.
Expected release date: End December
Brand new operator panel design, merge Tickets and much more...
Release date: 01.12.2019
New template with no avatar, all reported bugs have been fixed.
JAKWEB © 2019 All rights reserved.
Good Morning,
Thank you for your purchase. Please note that licenses from Envato come without support, you can purchase support access here: https://www.jakweb.ch/shop/i/1/support-access
Within version 1.9 it is not possible to have public tickets, we will integrate such features in the next major version.
Again thank you for your purchase and have a great day.
Jérôme