HelpDesk 15.01.2017 1661 Support Status: Closed Solution: Yes ripcord
Hi,
Great tool, thanks!
Is it possible for clients to see all tickets, as you have on your site?
Thanks
Good Morning,
Thank you for your purchase. Please note that licenses from Envato come without support, you can purchase support access here: https://www.jakweb.ch/shop/i/1/support-access
Within version 1.9 it is not possible to have public tickets, we will integrate such features in the next major version.
Again thank you for your purchase and have a great day.
Jérôme
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Good Morning,
Thank you for your purchase. Please note that licenses from Envato come without support, you can purchase support access here: https://www.jakweb.ch/shop/i/1/support-access
Within version 1.9 it is not possible to have public tickets, we will integrate such features in the next major version.
Again thank you for your purchase and have a great day.
Jérôme