HelpDesk 15.01.2017 1152 Support Status: Closed Solution: Yes ripcord
Hi,
Great tool, thanks!
Is it possible for clients to see all tickets, as you have on your site?
Thanks
Good Morning,
Thank you for your purchase. Please note that licenses from Envato come without support, you can purchase support access here: https://www.jakweb.ch/shop/i/1/support-access
Within version 1.9 it is not possible to have public tickets, we will integrate such features in the next major version.
Again thank you for your purchase and have a great day.
Jérôme
Release date: 25.10.2020
Better and improved sound notification, Group Chat fixed.
Release date: 16.10.2020
Bug fixes and performance improvements.
Release date: 23.11.2020
Improved sound notification, better performance and bug fixes.
Release date: 03.12.2020
Attachments in Emails, better sound notification and bug fixes.
Good Morning,
Thank you for your purchase. Please note that licenses from Envato come without support, you can purchase support access here: https://www.jakweb.ch/shop/i/1/support-access
Within version 1.9 it is not possible to have public tickets, we will integrate such features in the next major version.
Again thank you for your purchase and have a great day.
Jérôme