Release date: 09.02.2019
Added Turkish translation, improved desktop notifications.
Release date: 18.02.2019
Installation video added, bootstrap 4 update to 3.4.1 and bug fixes.
Release date: 02.01.2019
New Design, more features and performance improvements.
Release date: 21.01.2019
The first professional and fully SaaS HelpDesk solution.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Good Morning,
Thank you for your purchase. Please note that licenses from Envato come without support, you can purchase support access here: https://www.jakweb.ch/shop/i/1/support-access
Within version 1.9 it is not possible to have public tickets, we will integrate such features in the next major version.
Again thank you for your purchase and have a great day.
Jérôme