Support Tickets - Standard projects after register - Not working

Standard projects after register - Not working

HelpDesk 19.01.2017 184 Bug Report Status: Closed Solution: Yes secondeye


After selecting all projects for field: Standard projects after register and then Saving it...

after saving it shows only single project selected.

Cannot able to save all projects after registeration

Screenshot: After selecting all projects and save: http://prntscr.com/dxo131

Screenshot after saved: http://prntscr.com/dxo1cm


Replies (2)

  • avatar Jerome

    Thank you for your report.

    Bug confirmed and fixed with the upcoming release. If you can't wait, please open following file operator/setting.php and find:

    WHERE varname IN ("title","email","emailcc","emailtcc","inform","guestregister","guestchat","guestticket","guestfaq","ticketreminder","ticketclose","ticketopen","ticketattach","ticketclosemail","pipetoticket","clientaccount","chat_direct","client_email","client_phone","client_sphone","mainlcoff","crating","captcha","smilies","sitehttps","feedback","twitter","facebook","twitter_big","facebook_big","lang","langdirection","useravatwidth","useravatheight","allowed_files","allowedo_files","dateformat","timeformat","show_avatar","timezoneserver","pro_alert","pro_wayin","pro_wayout","wait_message3","ip_block","email_block","twilio_nexmo","tw_msg","tw_phone","tw_sid","tw_token","mapapikey","openop", "maxopentickets")');

    and replace with:

    WHERE varname IN ("title","email","emailcc","emailtcc","inform","guestregister","guestchat","guestticket","guestfaq","guestproject","ticketreminder","ticketclose","ticketopen","ticketattach","ticketclosemail","pipetoticket","clientaccount","chat_direct","client_email","client_phone","client_sphone","mainlcoff","crating","captcha","smilies","sitehttps","feedback","twitter","facebook","twitter_big","facebook_big","lang","langdirection","useravatwidth","useravatheight","allowed_files","allowedo_files","dateformat","timeformat","show_avatar","timezoneserver","pro_alert","pro_wayin","pro_wayout","wait_message3","ip_block","email_block","twilio_nexmo","tw_msg","tw_phone","tw_sid","tw_token","mapapikey","openop", "maxopentickets")');

    Thanks again for your report.

    19.01.2017 0
  • avatar secondeye

    Great

    Thanks.

    solved

    19.01.2017 0