Support Tickets - Why ticketing only available for first client only

Why ticketing only available for first client only

HelpDesk 26.12.2016 221 Support Status: Closed Solution: Yes mr_Rob


I create 1st client account and they are look normal. It has live chat and support ticket. But the 2 and other client that registered can't see support ticket and live chat.


Replies (1)

  • avatar Jerome

    Thank you for your ticket. That ticket goes under support and is not covered with your current account status.

    You can purchase access to support in our online shop: https://www.jakweb.ch/shop/i/1/support-access

    Thank you for your support.

    27.12.2016 0