Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

Create new Ticket

ID: 95 Status: Closed

Auto Refresh Ticket

Is it possible or has this been requested to have the Tickets Auto Refresh/Show new Replies after ...

Read more

ID: 94 Status: Closed

E-mails coming from Root@localhost

I just installed and did some testing. When I create tickets and reply to tickets the e-mails being ...

Read more

ID: 93 Status: Closed

Issues with helpdesk 1.2

Hello,I have installed the helpdesk 1.2 but am still having some issues I'm hoping are an easy fix ...

Read more

ID: 89 Status: Closed

Ticket standard responses

Hello,I made few standard responses, from operator/index.php?p=responseticket. I made a few bullet ...

Read more

ID: 88 Status: Closed

Edit language error

Hi,I bought the CMS, everything is great, but when I click Edit Language an error:Warning: ...

Read more

ID: 86 Status: Closed

Shop Link not showing

The shop or e-commerce link to the online store is not showing in the navigation bar of the ...

Read more

ID: 85 Status: Closed

Payment gateway settings

i get the following error message when i try to edit any of the payment option I receive following ...

Read more

ID: 84 Status: Closed

Slider not loading images

The slider images are not loading automatically they are only loading when the minial style is ...

Read more

ID: 83 Status: Closed

1.2 update file editor icons

The latest helpdesk update 1.2 seem to have missing file editor icons. I'm referring to the ...

Read more