Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 118 Status: Closed

Html email tickets are blank in helpdesk

Hi,I have two tickets in helpdesk that are blank. However, viewing the actual email that contained ...

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ID: 117 Status: Closed

email cc in helpdesk 1.3 doesn't send copy

Hello Jerome,I have an issue with your latest build 1.3. I wish I knew before updating, because ...

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ID: 116 Status: Closed

DB Error and Online button always red

Hi, I can not keep the green Online button.And I'm not able to create a new operator. (DB ERROR)DB ...

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ID: 114 Status: Closed

Popup like demo

Hello,How do you do to have a popup who look like your demo, on the right bottom.I have this on my ...

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ID: 113 Status: Closed

Unable to open download zip

Hello,I received the download link and downloaded the zip file (237 bytes), but I am unable to open ...

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ID: 112 Status: Closed

Install Live Chat Help

Hello, I buy Live Chat Business through Envato (purchase_code_removed) but could not equip two ...

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ID: 111 Status: Closed

Cannot access admin panel

after install i get the re-directed to the follwoing page ...

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ID: 110 Status: Closed

Chat offline if is not superoperator

Hello, We have installet LiveChat as a corporative support solution. Installation is done over a ...

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ID: 109 Status: Closed

Problem with LiveChat

Hello,I have bought your script, installed. And i install button on my site here ...

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