Support Tickets - Payment gateway settings

Payment gateway settings

CMS 24.12.2015 565 Support Status: Closed Solution: Yes zipperme


i get the following error message when i try to edit any of the payment option I receive following error.

Warning: include_once(/home/gfmintl/public_html/plugins/ecommerce/admin/template/editpayment.php): failed to open stream: No such file or directory in /home/gfmintl/public_html/admin/index.php on line 326

Warning: include_once(): Failed opening '/home/gfmintl/public_html/plugins/ecommerce/admin/template/editpayment.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in/home/gfmintl/public_html/admin/index.php on line 326


Replies (4)

  • avatar Jerome

    Thank you for opening a support ticket.

    The file is missing on your server or permissions are set incorrectly.

    https://www.jakweb.ch/faq/a/89/helpdesk-folder-and-file-permission

    Even that article is for our HelpDesk solution it also counts for the CMS, wrong folder or file permissions will end up in a error. The file is definitelly in the package.

    24.12.2015 0
  • avatar zipperme

    i have done this but am still getting the same erro messages

    24.12.2015 0
  • avatar Jerome

    Please check if the file has been uploaded correctly. Just to make sure, please upload this file again.

    24.12.2015 0
  • avatar Jerome

    Good Morning, should you still have the same problem, please send me FTP details with following form: https://www.jakweb.ch/access-form

    25.12.2015 0