In this tutorial we create a sleek and simple welcome page with a countdown timer based on HTML5, CSS3 and Bootstrap. Because we are using Bootstrap it is simple and we have a guarantee it works in all major ...
Read moreDesktop Notifications is on his way and will be available soon on all browsers. At the moment you can have desktop notifications on Chrome, Safari, Firefox and IE9I have been playing around with it for a while ...
Read moreOur goal today is to create a slide out box with either jQuery or plain Javascript. We need a div with two sub div's a little bit of css and Javascript or jQuery for the click event, with hover you could ...
Read moreNow available in our shop and download area the latest version for CMS 1.3 and Live Chat Business 1.2. That is probably the best update for you because for future updates you don't need to download and install ...
Read moreA new update for our Live Chat Business has been released.We want to thank you for all the feedback and suggestion you have sent us in the last two weeks. Thanks to our new auto updated introduced in version ...
Read moreWe are happy to announce the release of HelpDesk 1.1.It has been a long time since the last update for HelpDesk but we think it was worth it. We have implemented the latest administration design with the ...
Read moreWe are happy to announce that CMS 1.4 is on his way.Two new features have been implemented, the brand new Slider plugin and the brand new category manager. As always we run a few live tests first, then update ...
Read moreWe are happy to announce the release of Live Chat Business 1.4, great new features and many things have been improved.Button WizardYou can forward clients to certain pages now. The brand new button wizard will ...
Read moreCMS 1.5 is now available, major improvements and a lot of bug fixes. As we grow quick, support questions, suggestions and feedback coming in on a daily base and of course we want to give you the best ...
Read moreAfter our release of HelpDesk 1.1 we gained so many new customers and received a lot of new feedbacks, suggestions and bug reports. It makes us really happy to see our product live on many different domains ...
Read moreHelpDesk will give you a lot of options how and where you can place the live chat button without any coding knowledge.You have three/four options for buttons: slide out. slide up. button with slide up and pop ...
Read moreLive Chat Business and Live Chat WebSocket offers you a auto and manual proactive feature!But first what does ProActive mean: Acting in advance and contact your website visitors.Manual ProActiveNow the manual ...
Read moreWith CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...
Read moreAll our software have an implemented Auto Updater the easiset way to keep your software up to date. With any of our license you have access to lifetime updates and update your software the same way as you ...
Read moreLive Chat has many ways to display the live chat for the client. You can also upload your own image or use a simple link and do almost anything you want with it.Slide UpThe slide up can be displayed in the ...
Read moreSince Live Chat Business 2.4 we have a new design to engage customers. Before we had a tiny popup with only text, now you can have a title, image and text and the whole message is in a modern modal window.The ...
Read moreWith the latest release of Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a wildcard engage / proactive feature.The system can now listen on a wildcard url. For example you want to fire the engage ...
Read moreIn this article we will guide your through the setup of your personal profile.Please login with your operator account and go to Edit Profile. Most settings should be clear however let us explain the one that ...
Read moreWith CloudChat 3 we offer one of the first fully automated self-hosted live chat solution on the market. The minimum requirements for CloudChat 3 is as follow:Minimum Requirements VPS Server 1 GB Ram ...
Read moreLive Chat 3 needs following minium requirements. PHP 8 or higher MySQL 5.6 or higher / MariaDB 10 or higher 1 Databases (can also be shared) cUrl enabled zlib enabled (Auto Updater) SSL ...
Read moreCan you explain the assigning a function ProActive? What is meant by this and where can I apply it?
Read moreI installed the system in http://support.goldcoffee.pt, activated the self proactive to my website at http://dxn.pt, but when someone is online does not indicate anything (not appear in the system).I will have ...
Read morehey jerome,you may remember we spoke the other day re helpdesk system, i really hope you dont mind but i wanted to ask you if there was a quick way to add a new ticket to a specific web project id... something ...
Read moreIs it possible or has this been requested to have the Tickets Auto Refresh/Show new Replies after you enter them in?Right now it seems you have to enter the reply and close the ticket popup window. If you go ...
Read moreHi Jerome,last night I configured Live Chat and it is really a great script. Congrats!The site is here: url removedI configured Auto ProActive for 15 sec, 3 pages with an URL and a msg and started to test in ...
Read moreHi there.After upgrading to 1.4 (And then further on to 1.4.1 and 1.4.2) a very strange thing has happened.Messages no longer display on the site where the embdedded code is integrated.The chat box appears and ...
Read moreHello Jerome,we have 3 questions:1) even though i am logged in to the operator panel and activated the online button... as soon as I navigate to another tab I appear offline... even when I navigate within the ...
Read moreHello Jak,I have a problem with the last upgrade, the chat ia missing in every our webpages, I'm able to enter into the chat and it's works fine.I have a problem also with the nexmo sms and the proactive ...
Read moreHi,I have just installed Helpdesk Ticket System. As per my understanding, I have created a web project.Now I would like to assign a group to that project.Then when I create a ticket for that project I am ...
Read moreHello , I'm trying to work engage proactive, but without success. I set everything right , but the chat does not start automatically conversation with the client after 2 seconds on the site .How to set this up ...
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Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
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