Support Tickets - Auto Mails to Project Group

Auto Mails to Project Group

HelpDesk 10.08.2016 1916 Support Status: Closed Solution: Yes kbshaik


I have just installed Helpdesk Ticket System.

As per my understanding, I have created a web project.

Now I would like to assign a group to that project.

Then when I create a ticket for that project I am expecting email notification to the entire group.

I tried as best as I can with my knowledge but no luck.

Please suggest me how can I acheive this.



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