Support Tickets - Pro-active and regular messages don't work

Pro-active and regular messages don't work

HelpDesk 06.04.2016 371 Support Status: Closed Solution: Yes gilbenhorin


Hi there.

After upgrading to 1.4 (And then further on to 1.4.1 and 1.4.2) a very strange thing has happened.

Messages no longer display on the site where the embdedded code is integrated.

The chat box appears and the chat works fine, but neither the auto pro-active or manually sent messages appear in the site at all.

Please help!

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