HelpDesk 1.2

About JAKWEB
15.12.2015
616

draft signature php7 response helpdesk

After our release of HelpDesk 1.1 we gained so many new customers and received a lot of new feedbacks, suggestions and bug reports. It makes us really happy to see our product live on many different domains helping thousands of customers.

Now we are happy to announce the release of HelpDesk 1.2, we have included all your ideas, improved a lot, fixed 100s of bugs and as of our first software it is fully PHP 7 compatible!

We want to say thank you for all the great feedback and wish you happy supporting with HelpDesk 1.2

Change Log

  • PHP 7.0.0 ready
  • Added standard responses for tickets
  • Standard responses can now be linked to departments only
  • Save ticket answer to edit/send later (not sending)
  • Improved front end design
  • Added operator signature for tickets
  • Ticket modal is now large
  • Ticket editor is now advanced
  • tinyMCE editor update
  • Bootstrap 3.3.6
  • Fixed language issue in cron.php
  • Improved support for MySQLi
  • Removed support for MySQL
  • Fixed various bugs

As an existing customer and running 1.1 or later you can go to your operator panel - maintenance and run the Auto Updater or you can download the complete package in our download area. New Customer? Go to our shop and get your helpdesk license today.


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