Release date: 25.10.2020
Better and improved sound notification, Group Chat fixed.
Release date: 16.10.2020
Bug fixes and performance improvements.
Release date: 22.03.2021
A new age of HelpDesk 3 has begun. Ready?
Release date: 03.12.2020
Attachments in Emails, better sound notification and bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Hi, please check our FAQ Article for more information:
https://www.jakweb.ch/faq/a/7/auto-proactive
ProActive is a way to invite your customer to a chat instead of waiting till he does.
Thank you very much. Now I understand the meaning of this function. This feature is really cool, I'd try it asap. :)