Live Chat 13.10.2015 1737 Support Status: Closed Solution: Yes w00t
Can you explain the assigning a function ProActive? What is meant by this and where can I apply it?
Hi, please check our FAQ Article for more information:
https://www.jakweb.ch/faq/a/7/auto-proactive
ProActive is a way to invite your customer to a chat instead of waiting till he does.
Thank you very much. Now I understand the meaning of this function. This feature is really cool, I'd try it asap. :)
Release date: 25.10.2020
Better and improved sound notification, Group Chat fixed.
Release date: 16.10.2020
Bug fixes and performance improvements.
Release date: 22.03.2021
A new age of HelpDesk 3 has begun. Ready?
Release date: 03.12.2020
Attachments in Emails, better sound notification and bug fixes.
Hi, please check our FAQ Article for more information:
https://www.jakweb.ch/faq/a/7/auto-proactive
ProActive is a way to invite your customer to a chat instead of waiting till he does.
Thank you very much. Now I understand the meaning of this function. This feature is really cool, I'd try it asap. :)