Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 208 Status: Closed

Add button on other websites

Hi I would like to add chat feature on other domains / websites Is this possibile ?Thanks

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ID: 206 Status: Closed

Problem with installation

I have installed cms and its pushing me to https but i still have not setup an ssl when i login i ...

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ID: 201 Status: Closed

Pro-active and regular messages don't work

Hi there.After upgrading to 1.4 (And then further on to 1.4.1 and 1.4.2) a very strange thing has ...

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ID: 197 Status: Closed

Disable Breadcrumbs

Hi,I do not want breadcrumbs on my site. Is there any way I can disble breadcrumbs because I am ...

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ID: 194 Status: Closed

Client ticket support subject link invisible

When client open thier helpdesk dashboard where they can see the ticket that they have created. The ...

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ID: 188 Status: Closed

Engage Visitors with Chat

Hey, I thought I seen it once before, but I cant remember where and I cant find where to add a ...

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ID: 187 Status: Closed

Session expires

Hi. I really need help. When a customer enters the chat and the operator starts the service session ...

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ID: 183 Status: Closed

2 different login pages

Hello,I'm integrating your script (great script BTW) In my script I have a support activation ...

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ID: 181 Status: Closed

Invoke added slider on custom page template

Hi, How can I manually invoke the display of slider on my custom page? I already added a slider but ...

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