Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 282 Status: Closed

New form integration

Hi, I have tried to find out how do i integrate a new form into a buton as a link? i have created ...

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ID: 281 Status: Closed

SMTP Error: Could not connect to SMTP host

Hi, I just installed Live Chat Business and I am not receiveing emails from the offline contact ...

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ID: 278 Status: Closed

Create ticket with Office 365 email

Hello,We have installed helpdesk on our subdomain and need to be able to create a ticket when an ...

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ID: 272 Status: Closed

CMS 2.1 - Plugin Blog

Hi Jerome,Blog has no restore content :-( :-(:-(( This is big problem.

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ID: 269 Status: Closed

how to add item in the top horizontal menu

Hellocould you tell me how to add item in the top horizontal menu ?I have after installing CMS this ...

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ID: 266 Status: Closed

Hi! I have a couple of questions.

Opererators can not see chat history like admin do. Is this done on purpose? or is my functionality ...

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ID: 265 Status: Closed

License key

Where do find my license key?

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ID: 263 Status: Closed

Preventing a closed ticket to be reopened

Hello,I would like to know how to prevent a closed ticket to be reopened. Customers who have ...

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ID: 261 Status: Closed

JAKWEB HelpDesk Bridge Pluign on different domain

Hi Support,If I have my wordpress and helpdesk softwware on different domain and Server, can we ...

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