Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 260 Status: Closed

Hidden Live Chat

Hi Support,I setting live chat to hidden if no operator login to helpdesk system and only show when ...

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ID: 259 Status: Closed

Super Admin Access

Hi there i i just bought this wonderfull cms but i run into a problemI'm the first user (super ...

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ID: 258 Status: Closed

Installation Error

Hi, I run installition and i get error Please delete or rename install folder then i fixed it.After ...

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ID: 257 Status: Closed

Top Header Support Link Menu

Hi Support,Which file should I edit to change the top header support menu?Here is the ...

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ID: 252 Status: Closed

Email piping issues

Hi Jerome,I keep getting a lot of emails showing the following:email subject: Email Pipingbody: ...

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ID: 250 Status: Closed

Regarding Contact Form

Hi,I want to know i have created a contact form at backend so how could i integrate the same at the ...

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ID: 245 Status: Closed

Pipe submits constant tickets bug

Hi team,I have one of the strangest bug I come accross your software. Before I tell you the issue, ...

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ID: 241 Status: Closed

CMS 2.1 - Mega Feedback

CMS is really perfect. I admire Jerome for his work. Myslím že CMS je mnohem lepší než ...

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ID: 240 Status: Closed

Chat no iniciating

I cannot make my chat on Live chat to start. When a new user send us a message, the system just ...

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