Support Tickets - Create ticket with Office 365 email

Create ticket with Office 365 email

HelpDesk 24.05.2016 226 Support Status: Closed Solution: Yes panorama


Hello,

We have installed helpdesk on our subdomain and need to be able to create a ticket when an email is sent to helpdesk email. The issue is that no ticket is created when helpdesk is emailed. Any help would be greatly appreciated as this is used for business.

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