Create ticket with Office 365 email

24.05.2016 178
Assigned to: HelpDesk Option: Support Status: Closed Solution: Yes From: panorama

Hello,

We have installed helpdesk on our subdomain and need to be able to create a ticket when an email is sent to helpdesk email. The issue is that no ticket is created when helpdesk is emailed.  Any help would be greatly appreciated as this is used for business.

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