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Live Chat 3, Helpdesk or Cloud Chat 3. Live Communication that works JUST DOMORE GET STARTED Stop installing bloated scripts that all do the exact ...

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Desktop Apps

Desktop Apps: Points to your Live Chat 3, HelpDesk 3, Cloud Chat 3 or Cloud Desk 3 installation Your Logo / Icon Windows 7 and up MacOS LinuxOSBecause they are specially made for you with your ...

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Native Apps - LC3 / CC3

Buy our native Apps for Live Chat 3 and Cloud Chat 3 to publishing it under your own Name and with your own Logo and Design.One native App license includes:1 LicenseAndroid App *iOS App ** You have the option ...

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6 Month Support

Important for all our Envato customers you can purchase the support extension also with Envato, no different. Extend your support for Live Chat 3, HelpDesk 3, Cloud Desk 3 or Cloud Chat 3 for another 6 Month.

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Live Chat Light

Unlimited operators, standard responses, perfect for small business with no need of departments and fancy statistics. Latest Version 1.0

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HelpDesk

Helpdesk solution with support tickets, FAQ, live chat, client management, unlimited projects, departments and operators. Latest Version 2.0.2

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LiveChat 3 / WordPress User Bridge

WordPress plugin to connect the operators with Live Chat 3. Free for all Live Chat 3 license holder. Latest Version 1.0

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Live Chat 3

The next generation Live Chat is now available. Modern, fast and clean design fully mobile optimised runs on all devices. Latest Version 4.0.1

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Cloud Chat 3

Host your own Live Chat Solution has never been easier. The complete solution to start your own business. Latest Version 2.4.5

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Halloween Live Chat Buttons

Halloween is close and we have a freebie for you! Grab some cool Live Chat, HelpDesk or Cloud Chat 3 Buttons. We have also added some fancy social buttons in halloween style.

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Animated Chat Buttons

Download our free animated Live Chat Buttons for your Live Chat 3, HelpDesk 3 or Cloud Chat 3. Read about our Halloween Special 2017

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Live Chat Business Avatars

A full pack of business avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package ...

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Live Chat People Avatars

A full pack of people avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package under: ...

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Live Chat Dog Avatars

A full pack of dog avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package under: ...

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Welcome

Welcome to our new website.We have combined all our products to one strong platform. All accounts from all platforms (Live Support Rhino, CrocDesk, Gecko CMS) have been merged to JAKWEB, just login with your ...

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Ubuntu 14.04 and Virtualmin Part 1

Today we will show you how to install virtualmin on a fresh Ubuntu 14.04 running on a vps with the new services like digitalocean or vultr.Virtualmin is free and licensed under the GPL license, with Virtualmin ...

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CMS 1.1 on his way

Get ready for the first update for CMS. We have been working hard to give you the best experience with the new CMS 1.1, actually we should call it 2.0 because there are so many new things with this ...

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Live Chat Business 1.1

Live Chat Business 1.1 will be available soon. We are running the final tests and as you can see in the bottom right corner the chat is online and ready for your pre sales questions.With the update to 1.1 ...

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Updates CMS / Live Chat

Now available in our shop and download area the latest version for CMS 1.3 and Live Chat Business 1.2. That is probably the best update for you because for future updates you don't need to download and install ...

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Live Chat Business 1.3

A new update for our Live Chat Business has been released.We want to thank you for all the feedback and suggestion you have sent us in the last two weeks. Thanks to our new auto updated introduced in version ...

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HelpDesk 1.1

We are happy to announce the release of HelpDesk 1.1.It has been a long time since the last update for HelpDesk but we think it was worth it. We have implemented the latest administration design with the ...

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CMS 1.4

We are happy to announce that CMS 1.4 is on his way.Two new features have been implemented, the brand new Slider plugin and the brand new category manager. As always we run a few live tests first, then update ...

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Live Chat Business 1.4

We are happy to announce the release of Live Chat Business 1.4, great new features and many things have been improved.Button WizardYou can forward clients to certain pages now. The brand new button wizard will ...

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HelpDesk 1.2

After our release of HelpDesk 1.1 we gained so many new customers and received a lot of new feedbacks, suggestions and bug reports. It makes us really happy to see our product live on many different domains ...

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Button Control - HelpDesk

HelpDesk will give you a lot of options how and where you can place the live chat button without any coding knowledge.You have three/four options for buttons: slide out. slide up. button with slide up and pop ...

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Installation First Steps

I you chose a stand-alone version, please read the installation manual very carefully! Installing Live Chat is very simple and the installation wizard will guide you through in only two steps.Important ...

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1&1 Server Connection

If you install Live Chat or any our Products on a 1&1 server you might run into a database connection problem.Please use following setting to connect to your 1&1 database:define('DB_HOST', ...

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Twilio / Plivo / Nexmo SMS

I'm sure you like the SMS service integrated into Live Chat Business and HelpDesk 3, however to use it you need an account with Twilio, Plivo or Nexmo.After sign up with Twilio or Nexmo you will get an ...

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Auto ProActive

Live Chat Business and Live Chat WebSocket offers you a auto and manual proactive feature!But first what does ProActive mean: Acting in advance and contact your website visitors.Manual ProActiveNow the manual ...

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WebSocket Minimum Requirements

Live Chat WebSocket our best live chat solution hosted on your server. Please find here the minimum requirements for Live Chat WebSocket.SSH Access to your web sever or able to run a CLI Daemon thru a command ...

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WebSocket - Browser Compatibility

Live Chat Websocket supports the latest standard called RFC 6455. Following browser supports WebSockets today.Internet ExplorerSafariFirefoxChromeIOSAndroidBlack BerryOpera10+6+11+16+6+4.4+7+12.10+All modern ...

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WebSocket versus Ajax Requests

What is the main difference between WebSocket and AJAX Requests.First speed, if a websocket connection is established you are constantly connected to the websocket server and both parties can send data in real ...

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WebSocket - PHP Daemon as Server (Debian)

To run the PHP Socket Server as a service we created a bash script for Debian / Ubuntu and it should also work on other linux based server with slight modifications.The bash script:#! /bin/sh### BEGIN INIT ...

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WebSocket - Daemon with Upstart - Ubuntu / CentOS

With Ubuntu you should have upstart installed by default and therefore the daemon can be installed even easier.Create a new script file at: /etc/init/jakchat.conf with following content:# Infodescription Live ...

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Twillo/Nexmo

Hello,Great product!  Just one issue so far.  I am trying to get the sms to send a notification to my phone when help chat is requested.  I signed up for both Twillo and Nexmo and input my info ...

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Business Chat Button

Trying to the chat button to look same as the demo.I have the following code on the page:When I use these, nothing appears at all. I just want it exactly the same as the demo. Same graphic and same slide up ...

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Business Chat WP Gravity Forms

The chat script in the footer of WordPress sites breaks Gravity Forms on mobile devices. Gravity Forms is by and far the most popular form plugin for WordPress. 

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Chat history

Hello Sir jerome -I would like to show you some problem in the live chat 01- I have the same problem as this position: https://www.jakweb.ch/support/t/9/business-chat-button 02-the operators (super admin) her ...

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live chat installed in a subdomain

Hi Jérôme, nice to meet you. I tried the solution you mentioned in your email, open the include/db.php and replace the subdomain for just the mail domain but that didn't solve the problem, url are ...

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Livechat v 1.3 doesn't work

Hi.I've tested the new chat, version 1.3, administrators chat works brilliantly, but... now isn't working functionality of the main chat. When the people try to send the messages nothing happens, the operators ...

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chat always offline

Hello Jerome,Hi checked all the options of the dashboard and read the manual but if you look at the website you will always see the chat offline.How can I turn it online?Thanks in advance

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Quick Chat Message not saved.

Hello,Error:In the live chat, the first message sent by the client does not appearto the operator, please correct this problem, is possible soon?Improvement:In online chat, it is wonderful to have the default ...

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Live chat doesn't work

I installed the helpdesk script on my website http://cosender.com/helpdesk/but when i tested it and started a chat with a computer, the operator get's the notification and can accept to start the chat but ...

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Live Chat User Typing

I like how on the Client end of the Live Chat you can see when the Agent is typing. I think it would be beneficial to see when the Client is typing on the Agent end as well.

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