Live chat doesn't work

01.12.2015 467
Assigned to: HelpDesk Option: Support Status: Closed Resolution: Yes From: deejayoldy

I installed the helpdesk script on my website

but when i tested it and started a chat with a computer, the operator get's the notification and can accept to start the chat but after accepting, the chat desapear from the operator desk. Also from the client part, when i click on the button to send the message it put a loading gif instead of starting the chat. Can you tell me what is wrong and what i should do to fix it?

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