Support Tickets - chat always offline

chat always offline

Live Chat 28.10.2015 782 Support Status: Closed Solution: Yes fgamba


Hello Jerome,

Hi checked all the options of the dashboard and read the manual but if you look at the website you will always see the chat offline.

How can I turn it online?

Thanks in advance


Replies (1)

  • avatar Jerome

    Please read the style page instruction very carefully.

    You have added all three stylesheet's, you only need to add one.

    https://www.jakweb.ch/faq/a/1/button-control-business-websocket

    You also selected Cross Domain, that is not necessary because your chat is installed in a subfolder and therefore you can select relative url, makes everything load much faster.

    Please let me know if it worked out, you can answer on any of your created tickets.

    28.10.2015 0