FAQ - Installation First Steps

FAQ - Installation First Steps


I you chose a stand-alone version, please read the installation manual very carefully! Installing Live Chat is very simple and the installation wizard will guide you through in only two steps.

Important information about the include/db.php.new file. First rename the file to db.php and than open this file in any text or php editor, the file is located in the include/ directory.

Database Connection:

define('DB_HOST', 'localhost'); // Database host
define('DB_PORT', 3306); // Enter the database port for your mysql server
define('DB_USER', ''); // Database user
define('DB_PASS', ''); // Database password
define('DB_NAME', ''); // Database name
define('DB_PREFIX', ''); // Database prefix use (a-z or _)

This should be clear, important information for PHP to connect to your MySQL database and table. Please choose a strong password when you setup your MySQL table. For example: Ko38u10kOkd3

Define a unique key:

define('DB_PASS_HASH', '');

This unique key will be used to make the password of your members even stronger, do not change this key after setup, otherwise your members cannot login again. Use a very strong key to protect your members password. For example: Ko38u10kOkd3

If you still running into problems, please open a support ticket!