Live Chat 3, Helpdesk or Cloud Chat 3. Live Communication that works! JUST DOMORE GET STARTED Stop installing bloated scripts that all do the ...
Read moreHelpdesk solution with support tickets, FAQ, live chat, client management, unlimited projects, departments and operators. Latest Version 2.0.2
Read moreWelcome to our last part of how to install Virtualmin/Webmin on Ubuntu 14.04.Should you have missed part 1 and part 2 you can read it here.In the last part we will cover how to setup your Nameserver, domain, ...
Read moreLive Chat Business 1.1 will be available soon. We are running the final tests and as you can see in the bottom right corner the chat is online and ready for your pre sales questions.With the update to 1.1 ...
Read moreA new update for our Live Chat Business has been released.We want to thank you for all the feedback and suggestion you have sent us in the last two weeks. Thanks to our new auto updated introduced in version ...
Read moreWe are happy to announce the release of HelpDesk 1.1.It has been a long time since the last update for HelpDesk but we think it was worth it. We have implemented the latest administration design with the ...
Read moreLive Chat for your website is a must if you like to offer first class support or answer pre sales questions. All online shop owners know that customers don't read or even watching videos is sometimes too much ...
Read moreEnvato was a great platform for templates, scripts and other great stuff from authors around the world. Sadly it has been changed to a place where the Author (Seller) is worth nothing.Neverless we have been a ...
Read moreThis is a WordPress plugin that shares the user database from WordPress with HelpDesk, it will create clients automatically in HelpDesk and will log them in as well.Operator can be synchronised with HelpDesk ...
Read moreThe best release since we launched Live Chat Business has arrived. Version 2.0 is now available in our download area for license holder or in our shop for new customers.Change logAdded auto answer ...
Read moreIt is time for another update for our complete support solution. HelpDesk 1.4 is now available via our download area or use the Auto Updater in your operator panel.We would like to thank you once again for all ...
Read moreLive Chat Business 2.1, like to have full control even when you are offline? This release comes with a handy new feature, it will save all offline messages including IP, Country* and City*.Not just saving the ...
Read moreLive Chat Business and WebSocket offers desktop notifications, never miss a client again when you working and forgot to turn on your speaker.Desktop Notifications work fine in Chrome, Safari, Edge, IE10 and ...
Read morePlease note this is a guide for our old product Live Chat. Check the correct FAQ category for each product for further help. Also there is a complete user manual and installation video included in the download ...
Read moreYou will need a quality hosting enviroment with following requirements.The web server must have PHP and MySQL with one available database.Minimum requirements for your web server:Minimum PHP 5.3Minimum MySQL ...
Read moreProtect all your folders with read, write and execute permission if you can! You should protect your _files directory best way would be if your server can handle directory with permission lower than 0777. This ...
Read moreHelpDesk has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...
Read moreWe get often asked how HelpDesk can handle unlimited web projects with one installation, it is fairly simple but you need to follow some rules.Web ProjectsWeb projects are basically your different websites, ...
Read moreSince Live Chat Business 1.4 you can redirect a client to a certain URL when chatting. To redirect a client you need to add the url in the field marked below.Should you add the url into the textarea (the same ...
Read moreHelpDesk has a build in content management system, it allows you to change the text and layout via operator console, your web browser.Please login into your operator panel and go to Settings - Front Text. ...
Read moreSince live chat business 2.0 you can change the text and standard answers via operator console. That way it is fully multi language ready and much easier to manage.You will find the section in:Operator Panel - ...
Read moreEach ticket in HelpDesk can have attachments if set so in the operator panel - settings. The client will have the possibility to upload up to three files when creating the ticket and more if necessary later ...
Read moreA bug has been reported that uploading files for the client side won't work. This bug has been fixed and the package has been replaced with the fixed file.Download the file again and replace following ...
Read moreHi Jérôme, nice to meet you. I tried the solution you mentioned in your email, open the include/db.php and replace the subdomain for just the mail domain but that didn't solve the problem, url are ...
Read moreHello,Error:In the live chat, the first message sent by the client does not appearto the operator, please correct this problem, is possible soon?Improvement:In online chat, it is wonderful to have the default ...
Read moreI installed the helpdesk script on my website http://cosender.com/helpdesk/but when i tested it and started a chat with a computer, the operator get's the notification and can accept to start the chat but ...
Read moreHello, When I assign a web project to a customer ( operator/index.php?p=clients&sp=edit&ssp= ) it will only take 1 option. I press All, but only the one that was originally selected ...
Read moreI like how on the Client end of the Live Chat you can see when the Agent is typing. I think it would be beneficial to see when the Client is typing on the Agent end as well.
Read moreFatal error: Class 'LS_rewrite' not found in/home/gamerb6/public_html/supportcsgosm/stop.phpon line 219
Read moreHi,I have two tickets in helpdesk that are blank. However, viewing the actual email that contained the info from the ticket (I checked from the email I use for pipe), it is visible when I view the ...
Read moreWhen I test the system where the operator is logged in Safri and the client is is chrome,the system does not recognize that the operator is logged in.Is there a resolution for this?
Read moreHello, I have created 6 News Postings by admin and allowed clients to see, yet only 3 show to the client?? is that on purpose? if so, can it be changed?
Read more
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
