Ticket Attachements

22.03.2016 512

Each ticket in HelpDesk can have attachments if set so in the operator panel - settings. The client will have the possibility to upload up to three files when creating the ticket and more if necessary later via the dedicated upload form.

client upload attachement

The operator has a complete file and imagemanager to attach as many images and files he wants.

client upload attachement

client upload attachement

The files and images are attached inside the message and not seperated as the client uploads.