HelpDesk has a build in content management system, it allows you to change the text and layout via operator console, your web browser.
Please login into your operator panel and go to Settings - Front Text. Choose one of the section you like to edit and save.
You can also use different variables to personlize each page for your clients. Following placeholders are available:
Following meanings for short variables:
This will replace the placeholder with the appropriate text when available.