FAQ - HelpDesk - Minimum Requirements

HelpDesk - Minimum Requirements

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You will need a quality hosting enviroment with following requirements.

The web server must have PHP and MySQL with one available database.

Minimum requirements for your web server:

Minimum PHP 5.3
Minimum MySQL 5.0.7
GD Library
MySQL Database (can be shared)
MySQLi Support

Optional for better performance or more options:

Curl enabled (for Client Api)
Cron Jobs (for ticket reminder and closing)

mysql php requirements

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Insight our laboratory

Live Chat 3 / Version 4.0.4

Release date: 25.10.2020

Better and improved sound notification, Group Chat fixed.

Cloud Chat 3 / Version 2.5.5

Release date: 16.10.2020

Bug fixes and performance improvements.

HelpDesk 3 / Version 3.5.8

Release date: 04.10.2020

New SMTP and PHP Mail logic. All known and reported bugs fixed.

Cloud Desk 3 / Version 1.1.1

Release date: 10.09.2020

SameSite cookie improved, all reported and found bugs fixed.

We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!

Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.