FAQ - HelpDesk - Minimum Requirements

HelpDesk - Minimum Requirements

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You will need a quality hosting enviroment with following requirements.

The web server must have PHP and MySQL with one available database.

Minimum requirements for your web server:

Minimum PHP 5.3
Minimum MySQL 5.0.7
GD Library
MySQL Database (can be shared)
MySQLi Support

Optional for better performance or more options:

Curl enabled (for Client Api)
Cron Jobs (for ticket reminder and closing)

mysql php requirements

Button Control - HelpDesk HelpDesk - Change Logos

Insight our laboratory

Live Chat 3 / Version 3.8.5

Release date: 07.09.2019

Reset business hours, updated all libraries and fixed all known bugs.

Cloud Chat 3 / Version 2.4.4

Release date: 19.08.2019

Reset business hours, updated all libraries and fixed some bugs.

HelpDesk 3 / Version 3.4.4

Release date: 16.06.2019

Fixed PHP Imap, updated libraries and peforemance improvements.

Cloud Desk 3 / Version 1.0.4

Release date: 17.08.2019

Library updates, new features, security and bug fixes.

We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!

Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.