Support Tickets - Browser issue with chrome and safari

Browser issue with chrome and safari

HelpDesk 09.02.2016 603 Support Status: Closed Solution: Yes maceys


When I test the system where the operator is logged in Safri and the client is is chrome,

the system does not recognize that the operator is logged in.

Is there a resolution for this?


Replies (2)

  • avatar Jerome

    Thank you for opening a support ticket.

    We are working with Safari, Chrome and Firefox as our main browsers. When does this happen for you and under what circumstances?

    • Same domain or cross domain?
    • The client is on the main helpdesk site or on a site where the chat has been embed?

    Thank you for your information.

    10.02.2016 0
  • avatar Jerome

    No respond within 7 days.

    *** Ticket closed ***

    17.02.2016 0