Support Tickets - HelpDesk

Create new Ticket

ID: 177 Status: Closed

Ticket Attachements

Ok, so when creating a ticket for admin, it says I will be able to add attachments later, yet, I do ...

Read more

ID: 175 Status: Closed

Turkish Language File Problem

Hello,When I use your tr_TR language file, It ignores errors and don't write any of the strings in ...

Read more

ID: 174 Status: Closed

Marked as suspicious and quarantined items

hello,I received this mail from server's antivirus:PATH: /home*/*/public_html/ ...

Read more

ID: 173 Status: Closed

Customers didn't see online operators

After upgrade to version 1.4. Our customers cannot use Live Chat anymore. I test it myself and it ...

Read more

ID: 171 Status: Closed

language problem

Hello,Your script can not load language file. all the links are empty bu it can clickable. Please ...

Read more

ID: 164 Status: Closed

Chat Ringing Long After User Gone

Do you happen to know why the Chat Continues to ring everytime I navigate to dashboard to live chat ...

Read more

ID: 161 Status: Closed

captcha form option

When the captcha option is turned on in the help desk feature, which form does it appear?

Read more

ID: 155 Status: Closed

FAQs Search

Weird...when searching for FAQs, the predictive text shows the post you are looking for which is ...

Read more

ID: 149 Status: Closed

News Postings

Hello, I have created 6 News Postings by admin and allowed clients to see, yet only 3 show to the ...

Read more