Today we will show you how to install virtualmin on a fresh Ubuntu 14.04 running on a vps with the new services like digitalocean or vultr.Virtualmin is free and licensed under the GPL license, with Virtualmin ...
Read moreWelcome to our second part of how to install Virtualmin on Ubuntu 14.04 and run your own web hosting environment.Missed the first part? Read it here.Your server is up and running but not quite finished yet. In ...
Read moreWelcome to our last part of how to install Virtualmin/Webmin on Ubuntu 14.04.Should you have missed part 1 and part 2 you can read it here.In the last part we will cover how to setup your Nameserver, domain, ...
Read moreI'm sure you have seen the new facebook like button?! Like it?We do, actually that is one thing that has been asked for ages and finally they build it into the system. In this article we build a facebook like ...
Read moreIt is time for another update for our complete support solution. HelpDesk 1.4 is now available via our download area or use the Auto Updater in your operator panel.We would like to thank you once again for all ...
Read moreThe little things that makes life easier.This update is all about little features and improvements in code and security. Please check the change log below.Change Log News are not limited to only show three ...
Read moreWe are happy to announce the new version for Live Chat Business. Version 2.3 will come with a lot of new features, some requested quite a while ago, finally all available. Up to 3 PHP GET vars to start the ...
Read moreWe are proud to announce the availability of HelpDesk 1.7. The complete support solution has now the possiblity to fetch unlimited email accounts via PHP IMAP.We would like to thank you once again for all the ...
Read moreMyBaluni, flying balloon cards.A friend of mine got married a couple a days ago and his wife whish was to have some flying balloons on their wedding.I don't know how famous it is in other countries but in ...
Read moreToday we will share some really useful PHP functions that will make your life easier and faster when creating new code.PHP functions are great to reduce and simplify your code. As soon you use a code more then ...
Read moreUse this hook to execute PHP code in the index.php file between the page.For example:// Confirm user if ($page == 'rf_ual') { if (is_numeric($page1) && is_numeric($page2) && ...
Read moreHelpDesk has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...
Read moreWith live chat Business and WebSocket you have the possibility to send emails via PHP Mail() or SMTP. Standard after installation is PHP Mail() which will work fine in 99%, however some clients prefer to send ...
Read moreHelpDesk has a build in content management system, it allows you to change the text and layout via operator console, your web browser.Please login into your operator panel and go to Settings - Front Text. ...
Read moreSince live chat business 2.0 you can change the text and standard answers via operator console. That way it is fully multi language ready and much easier to manage.You will find the section in:Operator Panel - ...
Read moreRemoved in HelpDesk Version 1.9, please use PHP Imap.With HelpDesk it is possible to convert emails to tickets. With each server control panel the setup is slightly different, however within HelpDesk the setup ...
Read moreRemoved in HelpDesk Version 1.9, please use PHP Imap.Because virtualmin is a bit different to setup Email to Tickets or also called email piping we have here a step by step guide how to setup this feature in ...
Read moreSince version 2.3 you can send your own variables when someone opens the chat on your website.Following variables can be sent when opening a chat: Name, Email and Message for ...
Read moreSince 1.6 it is possible to fetch one or multiple emails accounts and convert them into tickets.Minimum requirements on your server to run PHP IMAP: PHP IMAP extension installed. Cronjob to run every 10 ...
Read moreWith the new update to Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a Chat Bot.The Chat Bot will answer questions automatically as long there is no operator connected. You can setup unlimited ...
Read moreHi Jérôme, nice to meet you. I tried the solution you mentioned in your email, open the include/db.php and replace the subdomain for just the mail domain but that didn't solve the problem, url are ...
Read moreHello,I have installed the helpdesk 1.2 but am still having some issues I'm hoping are an easy fix today. I'm confident the first issue has something to do with my db.php file but after trying a number of ...
Read moreHi, I can not keep the green Online button.And I'm not able to create a new operator. (DB ERROR)DB ErrorMessage:MySQL Query fail: INSERT INTO co_user SET departments = 1, username = roberta, name = Roberta, ...
Read moreHello Jerome,I have an issue with your latest build 1.3. I wish I knew before updating, because you also update the pipe.php for which it cause issues with my piping. It apparently, overwrote what I had set ...
Read moreHi,I have two tickets in helpdesk that are blank. However, viewing the actual email that contained the info from the ticket (I checked from the email I use for pipe), it is visible when I view the ...
Read moreHello,I'm integrating your script (great script BTW) In my script I have a support activation script through the API. The ones that activate the script I would like to redirect (by button and link in the ...
Read moreFigured I better ask my question here, since it's gone unanswered for over day (which was rare) I now assume one should not post questions on the Blog section of the site. Anyways....Here was my ...
Read more1. Login page- Recovery password - If I put email which not exist in CMS, email is send with link to recovery password. I think that is unnecessary.e.g. in CMS is user AAA with email aaa@gmail.com. But I put ...
Read moreCMS is really perfect. I admire Jerome for his work. Myslím že CMS je mnohem lepší než Wordpress or Joomla.The main advantages that I like:Easy creation of templates (the ability to implement easily any ...
Read moreHi team,I have one of the strangest bug I come accross your software. Before I tell you the issue, I just want to let you know that HelpDesk is a great support ticket system, very intuitive and practical at ...
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Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
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