Support Tickets - DB Error and Online button always red

DB Error and Online button always red

Live Chat 29.01.2016 589 Support Status: Closed Solution: Yes mulhergorila


Hi, I can not keep the green Online button.

And I'm not able to create a new operator. (DB ERROR)

DB ErrorMessage:MySQL Query fail: INSERT INTO co_user SET departments = "1", username = "roberta", name = "Roberta", email = "roberta@mulhergorila.com", responses = "1", tw_days = "", tw_time_from = "0:0:00", tw_time_to = "0:0:00", phonenumber = "", dnotify = "1", files = "1", operatorchat = "1", operatorchatpublic = "1", operatorlist = "1", useronlinelist = "", chat_latency = "3000", sound = "1", ringing = "3", emailnot = "0", language = "", invitationmsg = "", access = "1", permissions = "ochat",password = "82b473f7eb4c1a42ff8f56266f2c530d4fb4689a078b2e0c1d3a69da5dfa1420", time = NOW()MySQL Error:Incorrect integer value: '' for column 'useronlinelist' at row 1Date:Friday, January 29, 2016 at 1:30:07 PM

Replies (3)

  • avatar Jerome

    Thank you very much for your ticket.

    We have found the bug and here is a quick fix, please open operator/template/newuser.php and find:

    <tr>
    <td><?php echo $tl["user"]["u3"];?></td>
    <td><div class="radio"><label><input type="radio" name="ls_access" value="1" checked="checked" /> <?php echo $tl["general"]["g19"];?></label></div>
    <div class="radio"><label><input type="radio" name="ls_access" value="0" /> <?php echo $tl["general"]["g18"];?></label></div></td>
    </tr>

    replace with:

    <tr>
    <td><?php echo $tl["user"]["u43"];?></td>
    <td><div class="radio"><label><input type="radio" name="ls_uolist" value="1" checked="checked" /> <?php echo $tl["general"]["g19"];?></label></div>
    <div class="radio"><label><input type="radio" name="ls_uolist" value="0" /> <?php echo $tl["general"]["g18"];?></label></div></td>
    </tr>
    <tr>
    <td><?php echo $tl["user"]["u3"];?></td>
    <td><div class="radio"><label><input type="radio" name="ls_access" value="1" checked="checked" /> <?php echo $tl["general"]["g19"];?></label></div>
    <div class="radio"><label><input type="radio" name="ls_access" value="0" /> <?php echo $tl["general"]["g18"];?></label></div></td>
    </tr>

    or download the package again from our download area and replace the file mentioned above.

    Thank you again for the report.

    29.01.2016 0
  • avatar mulhergorila

    Thank you again.

    Works fine.

    You can close ticket

    29.01.2016 0
  • avatar Jerome

    Thank you very much for the feedback.

    *** Ticket closed ***

    29.01.2016 0